Introduction
Bill Wilson Center is an institution that offers several services for young families, and some of these services include parenting class, adoption, family advocacy, rapid re-housing, family and individual counseling, and peacock commons among others (Bill Wilson center, 2018). Regarding the behaviors getting reinforced within the organization, I think the following are working well. Firstly, the organization focuses on a critical few behaviors. The company is very rigorous when it comes to the picking of behaviors by focusing on what gets termed as "the critical few" which are merely a small number of essential behaviors that if put into practice by an appropriate amount of employees, would result into great impact (Garvin, 2015). Another thing that I think is working well is that the organization works with and within its cultural situations. The management of this organization understands that simple upgrades cannot replace embedded cultures and that an existing culture can never be swiped out for a new one. The importance of this is that the natural culture provides provide an advantage to companies since it has components that provide a natural strength (Hanson, 2013).
Despite the organization being non-profit, the senior management of this organization is entirely consistent in message and actions. Since the organization deals with humanity or rather a sociology, consistency in messages and activities is an essential element, and this has gotten achieved by the management here. It is also evident that the organization is a learning organization, and this stems from the fact that the performance of the employees here is very critical and the managers must have to work very hard using their discretionary effort to maximize the employee performances (Lawler, 2010). There are no detrimental unintentional reinforcing behaviors by the organization to its employees. Even though the organization is functioning smoothly, it can still become even better. For improvement by the organization, I would make the following suggestion; the management should focus on changing the behaviors, and the mindset will follow (Hanson, 2013). Changes in critical behaviors are always the right place to start.
References
Bill Wilson center (2018). All services. https://www.billwilsoncenter.org/services/all_services_index.html
Garvin, D. A. (2015). Building a learning organization (Vol. 71, No. 4, pp. 78-91). July-August: Harvard Business Review. http://www.academia.edu/download/33795478/Building_a_Learning_Organization_David_A_Garvin.pdf
Hanson, E. M. (2013). Educational administration and organizational behavior. Allyn & Bacon, A Simon & Schuster Company, 160 Gould Street, Needham Heights, MA 02194-2310.. Hanson, E. M. (1996). Educational administration and organizational behavior. Allyn & Bacon, A Simon & Schuster Company, 160 Gould Street, Needham Heights, MA 02194-2310..
Lawler III, E. E. (2010). Motivation in work organizations. https://eric.ed.gov/?id=ED091542Levy, P. E., & Williams, J. R. (2004). The social context of performance appraisal: A review and framework for the future. Journal of management, 30(6), 881-905.
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