Introduction
Abilene paradox and groupthink have emerged to be two serious problems which significantly affect the performance of various groups in which the suggestions and inputs of members are taken to count considerably. Both the problems result from the inability of the members of a group to express the value for their individual suggestions. According to Wang, Z., Kuang, Tang, Gao, Chen and Chan (2017), groupthink is the act of making decisions of trying to think as a group, which typically results in poor and unchallenged decision making. Thurmer, Wieber, and Gollwitzer (2014 argued that Abilene paradox, which is closely related to groupthink, is the tendency of the group members to think or decide together whereby the conclusions they make do not reflect the actual preferences of the individual members. The two aspects of decision making have diverse and related effects to the group, hence there is the need to reduce them within a group (Thomson, Maskrey & Vlaev, 2016). Group leaders are obliged to perform the task of reducing the occurrence of these situations.
Expect Teams to Disagree
According to Cooper, Connolly, and Kugler (2014) and Elkin and Wheeler (2016), the leaders of an organization should be ready to experience serious disagreements among the group members over an issue. Moreover, leaders should be willing to accommodate the various aspects of differences since members will be able to freely present their views (Synnott, 2016). This is because it is normal for a team to disagree if encourages inputs of different skills and review of issues from various perspectives. Disagreements, therefore, serve as a significant measure of the value of a team (Sobel, 2014). This implies that as much as the leaders may have the final say based on the final decision, the disagreements should be in place to determine and enrich the conclusion. Rotherham, Howe, and Tillard (2016) argued that to achieve an informed aspect of conclusion, group leaders should be willing to explore both sides of the agreements to capture the underlying facts in them.
Actively Listen to Feedback
Leaders should demonstrate their willingness to inquire and listen to feedback from the group members. According to Rau (2015), listening to the members' feedback make them feel that they are valued in the group. They would, therefore, be willing to contribute their views on any matter of concern. as a result, the members will have the courage to question the reasons behind the decisions that the leaders make during a discussion (Peters & Grunebaum, 1977). This can be used as a strategy through which a group tends to avoid the potential areas of conflict before they become out of hand. On the same note, the feedback generated by the members helps a group to identify areas which need adequate understanding hence solution can be established for the same. According to McCann (2012) and Nawata and Yamaguchi (2014), employing this strategy, the group leaders will have been able to reduce the problems associated with Abilene paradox and groupthink.
Establishment of a Safe Environment
It is the responsibility of the group leaders to ensure that the environment of a group meeting appeals to the safety and freedom needs of the members (James & Michelle, 2001). According to Bakay, Huang, and Huang (2014), group members normally feel free to present their inputs when they are made to feel free to react on an agenda. Boyle, Hanlon, and Russo (2011) and Collins (2017) argued that it is common for human beings to avoid the risk of speaking when they had been previously been ignored, having a feeling that they are not accommodated. However, Bier and Lin (2013) recognized that being welcome is a strategic approach through which leaders can establish a safe environment for the members hence their views will make the basis of the final decision making.
References
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