E-Business Technologies - Essay Sample

Introduction

E-Business describes the information systems and applications that deliver significant support and drive business processes with the use of web technologies. While a website is one of the implementations, E-Business is more than a web presence since it accommodates a vast array of internet and connection technologies designed to ensure smartness and not hard work. The utilization of electronic business draws on the use of technologies such as electronic funds transfer, mobile commerce, internet marketing, online transaction processing, automated data collection systems, as well as electronic data interchange. One of the most common uses is the use by bank customers assessing their banks through the use of smartphone technologies (Xu & Quaddus, 2010). However, this paper will outline the type of information bank customers could want to access through their smartphones and describe concerns on the differences between smartphones and typical computer screens. Also, it will offer specific strategies to incorporate smartphone transactions and the necessary languages to process the transactions.

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The use of smartphones by banks and bank customers is growing at a tremendous rate as technology is developing among other developments. Through the use of smartphones, the bank customers would like to access bank information and view bank account mini statements, obtain balance information, transfer money, access loan statements, get alerts on individual bank account activity, and find nearby automated teller machines (ATMs). Despite the vast collection of information available in smartphones either through applications or websites, of bank customers, the primary array of information they would like to access includes the bank account balance information, bank transfer information, and information on any bank activity.

Nonetheless, there are concerns that bank customers could have as a result of smartphones having smaller screens than typical computer screens. In an attempt to customize smartphone screens to fit banking applications preferences, customers have concerns despite efficiency (Shaikh & Karjaluoto, 2015). For instance, most bank customers feel that these screens fail to accommodate the significant features in any banking systems, making it difficult for users to use them efficiently. Also, there concerns that these screens are likely to increase chances for mistakes whereby in the event of transferring money from one bank account to another, the bank customer might send to the wrong receiver due to the occurrence that not everything is visible through the phone screens in comparison to larger computer screens. On the other hand, one can describe the small screens on smartphones are prone to fraud and challenges that may render information loss. Moreover, according to Fischer, Kuo, Huang, and Frank (2012), the need for authentications are a significant concern since most of the bank customers and users feel security could be still enhanced regardless despite the various authentication requirements.

Strategies to Incorporate Smartphone Transactions

However, there are various strategies to incorporate smartphones transactions into infrastructure since the scale of corporate IT infrastructure has increased drastically. Many companies are moving from traditional transactional methods with few servers into sophisticated data centers accumulating thousands of transactions, mainly through smartphones. To incorporate the smartphone transaction into my infrastructure, their first strategy includes being proactive. By being proactive, it means that smartphone transactions are available even before the users ask for them (Lal, 2005). For example, in a smartphone transaction concerning bank transaction, account balances are available at the customer's disposal before they request them. Second, I would incorporate smartphone transactions by creating a real-time data connection whereby, depending on the infrastructure in use, the user can assess information on their sales anytime they need the information. For example, in the event of making payments, the user could decide to use prior transaction history to ensure that they can keep track of the payments among other occurrences. Also, I would maintain the creation of a proper database. On the other hand, since e-business has become a trend in infrastructure today, individual make payments through the electronic payment mode. Thus, one of the essential strategies and ways through which I can incorporate smartphone transactions into infrastructure would be through creating proper real-time connection such as application and messaging services that offer transaction activity (Chaudhury & Kuilboer, 2001).

Correspondingly, there are languages necessary to process the different types of transactions on e-business. For instance, the Transaction Control Language (TCL) is among the applicable languages in the various transactions. Transaction Control Language commands are appropriate to the management of transactions in databases. The languages play a significant role in grouping statements into logical transactions. Another language applicable and meaningful to the transactions includes the Data Control Language (DCL). In this language, it is similar to computer programming language; however, it is used to control access to data stored in the involved databases. It is significant for creating authorization processes (Ecker, Esen, Steininger, Velten, & Hull, 2006).

Conclusion

In conclusion, it is critical to understand the different uses of electronic technologies in business. E-business is evolving, and it is essential to ensure a parallel evolution to the customer experience as well. In the bank customers, as they assess account information, the incorporation of smartphone transactions into infrastructure is critical as well.

References

Chaudhury, A., & Kuilboer, J. P., (2001). E-business and E-commerce Infrastructure: Technologies Supporting the E-business Initiative. McGraw-Hill Higher Education.

Ecker, W., Esen, V., Steininger, T., Velten, M., & Hull, M. (2006). Specification language for transaction level assertions. In 2006 IEEE International High-Level Design Validation and Test Workshop (pp. 77-84). IEEE.

Fischer, I. T., Kuo, C., Huang, L., & Frank, M. (2012). Short paper: Smartphones: Not smart enough? In Proceedings of the second ACM workshop on Security and privacy in smartphones and mobile devices (pp. 27-32). ACM.

Lal, K., (2005). Determinants of the adoption of e-business technologies. Telematics and Informatics, 22(3), 181-199.

Shaikh, A. A., & Karjaluoto, H., (2015). Mobile banking adoption: A literature review. Telematics and informatics, 32(1), 129-142.

Xu, J., & Quaddus, M. (2010). E-business in the 21st Century: Realities, Challenges and Outlook (Vol. 2). World Scientific.