Essay on Management in Manufacturing

The ten decision of operation management is thoroughly applied in Frito-Lay in the following ways: first, is the product design which aims at innovation through airing new products lines and changing the already existing ones. In addition, new products are regularly introduced to ensure the aspect of customer satisfaction is catered for and meet market needs. Second, operation management decision is the quality. The company uses extensive inspection of all raw materials such as corn. On the other hand, samples are taken in before the raw materials are ordered. There is addition inspection such as washing and peeling, random sampling, bag weighing, and warehousing to uphold quality. Also, the application of statistical control is applied.

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The third is the process strategy which builds and processes specific types of products. The company invests heavily in technology and sequence equipment to rapidly process the product. It aims at sustainability like introducing solar panels to reduce the use of electricity and increasing recycling and selling by-products for animals consumption. The location is also catered for, the company has numerous plants located in the United States and overseas. This is based on the proximity of raw materials and customers to make sure the products are on the shelf at all times. The next one is the layout where the raw materials can be washed, sliced and cooked then be packed within a few hours. Another one is the human resource where Frito-Lay has the lowest turnout personnel in the industry. There is fair waging and everyone is treated with respect and dresses in uniformity.

On the other hand, we have the supply chain where the plant takes it supply from flesh raw materials to produce final products. Inventory is guaranteed as the company supplys potatoes ten times a day than any other company in the industry. Transportation is also managed by GPS to determine exactly where the trucks are. In addition, we have the scheduling by preparing the demand of the products that relies on historical product sales, new product introductions, production innovations and promotions and dynamic local demand forecasts. To ensure the maintenance is healthy, there is the collaboration with restaurants and hospitals, airlines and also having a planning manager to make up decisions that will support a high efficient maintenance.

To determine the productivity of Frito-Lay I would consider the labor hours and the output as a single factor productivity. On the other hand, multifactor productivity energy and capital investment should be developed. In addition, labor should be converted into dollars to have a standard value. According to Thompson (2015), production at Hard Rock Cafe is different since product design targets on tangible products which have to be tested and later be designed like food. On the hand, we have the intangible products such as services and music. Quality, in this case, will refer to the good suppliers, friendliness, and speed of service and hiring of right workers. The process can take different perspectives such as how to prepare meals and that of processing a guest.

The Hard Rock Cafe is usually located around tourist's attractions spots. Human resources at this cafe have to have passion in serving others and love music. Supply management, in this case, includes the supply of poultry and meals in a duration of 8 months. The cafe has inventory management software which makes use of demand fluctuations to familiarize with possible changes. In addition, scheduling includes dissemination of planning schedules to appraise resilience and flexibility. Lastly, maintenance is done through comparative evaluation of firm's standards and assets. There are also policies and standards that include the qualified personnel to support maintenance.

References

Operation Management-Frito Lay Operations Management. Retrieved from htttps://www.youtube.com/watch?v=jafda00jGg4.

Thompson, A. (2015). Hard Rock Cafe Operations Management & Productivity. Retrieved from https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwjr3eO4tMbSAhUlD8AKHVkhB5gQFggZMAA&url=http%3A%2F%2Fpanmore.com%2Fhard-rock-cafe-operations-management-productivity&usg=AFQjCNFMBFRSrF7uMnkX34g3QPKq5vKd0A&sig2=JLI-GwJqvOhlBo8mjB2eSA on 8th March 2017.