Operational Recommendations and Strategic Control Mechanisms - Paper Example

Health First should make sure that the employees are well trained through the provision of further training. The Health First vision revolves around its staffs and health care delivery to the surrounding community. The already established education and training center will play an essential role in transforming the skills of the existing workforce (Andersson, 2013).

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Health First should focus on supporting and recognizing valued employees, volunteers and physician during change period as this enhances retention of highly skilled personnel and a committed workforce

With the ever changing technology in the health sector, Health first Inc. should invest in technology is essential in the area of health. Ensuring that updated equipment are installed in the facility assures that the Health First is ready to deal with ever-changing needs of health services World Health (Organization, 2007).

Operations should be analyzed carefully regarding research and development capabilities to enable the Health First to meet the projected growth.

The strategic control mechanism aims at tracking the strategy as it is being implemented, identify problems and make necessary adjustments.

Premise control is one mechanism Health Firs will use so as to systematically and continuously check whether the premises on which the strategy is grounded on are still valid.

Strategic surveillance is and mechanism that will be designed to observe a wide range events inside and outside the organization that might interfere with tracking of the strategy.

Implementation control is another mechanism that aims at assessing if the overall can be changed about the findings linked with incremental moves that implement overall strategy.

Through strategic control, Health First aims at maintaining focus on service quality, achieve operational efficiency, enhance customer responsiveness and foster innovation (Konsynski, 1993).

The action steps for strategic control monitoring the performance of employees. Employees are significant assets that Health First has invested in terms of training. As such, the organization should focus on their performance.

Health First Values its status in the community for providing quality care services to the patients. To achieve this, Health First has organized community event whereby its workers visit various places within the society while providing education and skills. The Training Health Center will also attract the surrounding community to enroll in different courses offered at the premise (Konsynski,1993).

Include critical success indicators that the organization can use to measure its performance in implementing the strategy.

Health first has focused on training employees who are a key player in strategic implementation. The employees should be taken for training so frequently and also they should attend various global workshops related to health care service. The Healthcare provider should further focus on employee satisfaction retention and succession as critical success indicators.

Health First operate in environments that are competitive and should not rely on internal key performance indicators alone. External indicators need to be scanned as it comprises of customers who are vital to the organization. As such, Health Inc. can focus on measures such as customers satisfaction and brand preference.

The health care provider intends to provide better healthcare to the surrounding community through the organizing of public workshops. The participation of the local community in some of the organization initiatives such as the willingness of the local to participate in public workshops will be success indicator (Andersson, 2013)

Evaluate the effect of your strategy formulation, weighing factors of measurement against current measurement benchmarks in the organization.

Strategic formulation enables Health first to choose the appropriate course of action to attain the defined goals. The formulation of strategy allows the organization to carefully focus on the changing changes in the environment and be ready for likely changes.

Currently, Health Fists has limited service lines and marketing deficiencies. The strategy formulation enables the organization to evaluate the overall health care industry it terms of the size of the market, new market entries and an industrial threat to improve its marketing efficiency Perera & 2012).

References

Andersson, A. C. (2013). Quality Improvement in Healthcare: Experiences from a Swedish County Council Initiative (Doctoral dissertation, Linkoping University Electronic Press). Retrieved formhttp://liu.diva-portal.org/smash/get/diva2:616665/FULLTEXT01.pdf

Health First (2017). Health First Profile. Retrieved from https://www.health-first.org/about_us/index.cfm

Konsynski, B. R. (1993). Strategic control in the extended enterprise. IBM systems journal, 32(1), 111-142.

Perera, F. D. P. R., & Peiro, M. (2012). Strategic planning in healthcare organizations. Revista Espanola de Cardiologia (English Edition), 65(8), 749-754.

World Health Organization. (2007). Everybody's business--strengthening health systems to improve health outcomes: WHO framework for action. Retrieved from http://www.who.int/healthsystems/strategy/everybodys_business.pdf